We proudly offer complimentary shipping with FedEx Delivery, sending Beauty Pillow to your doorstep quickly at no additional shipping charge for orders above 80$.

Please be aware that international shipments from Turkey may be subject to import taxes, custom duties or fees imposed by the destination country. These costs will be charged once the shipped good arrives at the country of destination.

Once you've placed your order, it usually takes 24 hours to process your order for delivery.

Standard shipping time for the countries covered by our delivery partners are presented below. You can find them while choosing for a delivery method before confirming your order:

After you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped, we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your "order history" section on your account page on the website

If you're not home, a new delivery will be attempted the next day, or the delivery partner will reach out to you to schedule a new delivery date depending on the country and delivery method you choose.

You may also have to go to your local post office to collect your package in case it cannot be delivered to you

We can only change orders that have not been shipped yet.

Once your order is under the status "preparing for shipment", "shipped" or "delivered", then we cannot accept any changes to your order.

To make changes to your order, please reach out to support through the helpdesk.

We believe in transparency and stand by your results. If you absolutely don’t like Beauty Pillow, we’ll refund your first purchase.

Simply send us an email at hello@beautypillow.com, including your name, order confirmation number, and reason for return within 14 days of your package’s arrival. We’ll send additional instructions from there! 

Please be aware that in order to initiate the refund process the product should be shipped back to our Turkey warehouse as a prerequisite.